Female Spa Therapist

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
• Greet guests with a warm smile and with professionalism, escort them to the changing room and to the treatment room. Ensure any treatment and shower room is set up and fully stocked complying with all company standards of service, hygiene and cleanliness.
• Perform all facial and body treatments according to established Four Seasons protocols, being knowledgeable about all Spa products and services offered. Be familiar with all Hotel services and facilities.
• Proven knowledge and experience with a variety of treatments including; aromatherapy, reflexology, deep tissue, and Swedish is required.
• Read the guests and customize their service to ensure peace and relaxation.
• Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.
• Report any complaints to the management team.
• Upsell Spa products considering guests’ needs and departments sales targets. Maximize department revenue achieving sales targets set by the management team.