Female Support Worker

at  Active Care Group

QUALIFICATIONS (ESSENTIAL):

You must hold a recognised qualification (NVQ Level 2 or above or a Diploma) OR have completed the All Wales Induction Framework, or be willing to complete this within 6 months of your start date if successful.

KNOWLEDGE / SKILLS / ABILITIES (ESSENTIAL):

• Some experience of caring or providing care for clients with physical and communication difficulties.
• Good understanding of the personal and physical needs of a client with physical and cognitive difficulties.
• Ability to follow instructions / guidance.

KNOWLEDGE / SKILLS / ABILITIES (DESIRABLE):

• Experience of learning / cognitive / behavioural support.
• Competent IT skills.

PERSONAL REQUIREMENTS (ESSENTIAL):

• Ability to learn and interested in learning new skills.
• Flexibility.
• Reliability.
• Able to use own initiative.
• Confidentiality discreet.
• Excellent communication skills both oral and written.
• Ability to build up rapport with client, family and others.
• Ability to work as part of a team and within boundaries.
• Be able to follow verbal and written instructions.
• Ability to maintain accurate and confidential records.
• To be able to maintain a consistent approach.
• Able to take and give constructive criticism.
• Consideration of others and of the family.
• Non-judgmental.
• You must uphold the codes of conduct and professional practice in your work.
• You must relate to the principles and values of the Social Services and Wellbeing (Wales) Act 2014.

PERSONAL REQUIREMENTS (DESIRABLE):

Good interpersonal skills, willingness to chat / engage with client.
Ability to read family dynamics, and have awareness of when client wants to be left alone.

OTHER REQUIREMENTS (ESSENTIAL):

• Applicants must have a full driving licence as you will be expected to drive the clients vehicle (VW Caravelle).
• This position requires a fully enhanced disclosure request from the DBS, which the employer will obtain and fund on your behalf. You will also be required to register with the DBS Update Service.
• You must be registered with or working towards registration with Social Care Wales.
• Female applicants only, due to personal care.

OTHER REQUIREMENTS (DESIRABLE):

• Interest in art
  Full training, supervision and support will be provided as required.
  Interviews may be held via Zoom/Skype/other such teleconferencing tools, therefore candidates MUST HAVE the ability to attend interview via these methods.
  Please note we reserve the right to interview and appoint earlier than the stated closing date, should there be a good response to the advert.

PURPOSE

To work as part of a team providing support and care for the client ensuring safety and physical wellbeing. To facilitate the client’s independence by adopting the appropriate approach as advised by the case manager.

MAIN RESPONSIBILITIES / KEY DUTIES

• To ensure consistency of approach with the client in accordance with advised approaches to care and any emerging therapy aims.
• To liaise with and support the family as required.
• To work as part of a team and communicate appropriately with fellow team members.
• To follow the service user plan as documented for the client.
• To participate in manual handling procedures as specified for the client.
• To ensure opportunity is given to participate in activities as identified by client / others while achieving a balance between work and rest for the client.
• To deliver therapy programmes as advised by professionals involved.
• To assist the client to ensure a high level of hygiene is maintained.
• To complete domestic tasks within the home. Keeping a clean and tidy environment
• To complete laundry duties.
• To complete meal preparation, ensuring client is involved within the process, i.e. chooses the meal.
• To complete food shopping with the client / on behalf of the client.
• To be aware of any significant changes in the client’s health, functioning or behaviour, and inform the client’s family, case manager and team leader as appropriate.
• To encourage the client’s independence as far as possible.
• To support the client to attend therapy appointments both locally and within Leominster
• To be aware of the client’s vulnerability and take precautions to protect it.
• To be aware of the client’s mobility, visual and cognitive problems and endeavour to cater for these at all times.
• To respect confidentiality at all times.
• To be aware of the client’s limitations and strengths.
• To support client in her role as wife, offering emotional support and advice when required
• To support client to care for her cat and dog.
• Within reason, to adapt support according to changing needs, as directed.
• To provide the opportunity for the client to follow therapeutic guidelines.
• To be trained in all relevant skills to undertake role, as identified by the case manager in liaison with other professionals involved in delivery of support for client.
• To adhere to guidelines when taking the client out in a vehicle.
• To be answerable to the client in the first instance and clinically supervised by the case manager.

GENERAL DUTIES:

• To be aware of the problems that the client may have due to her diagnosis.
• Attend relevant training days and sessions when the opportunity arises.
• Attend and contribute to staff meetings as requested.
• To complete relevant documentation as instructed.
• To use information technology such as email, intranet, electronic records etc.
• To carry out domestic chores as appropriate.
• Keep your own record of hours worked on the time sheet.
• Provide feedback to the case manager and family on progress/problems.
• To maintain professional boundaries with the client and their family members, adhering to direction from the case manager as appropriate.
• To be aware of the house rules, policies and procedures.
• To organise and manage own time according to delegated workload.
• Any other duties commensurate with the level of responsibility of this role.
  Full training, supervision and support will be provided as required.