FENTY Beauty, Sales Consultant, Full Time

at  Brown Thomas Arnotts

GET TO KNOW US

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.

Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:

• “CAN DO” SPIRIT: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goals.
• ADVOCACY, DIVERSITY & INCLUSION: We recognize + celebrate the full spectrum of personal identities. We create safe spaces, so everyone’s voice is heard. We listen with humility and act with courage.
• STORYTELLING: We tell authentic stories like no one else: It’s our key to inspire trust and build relationships, rallying our people, partners, and consumers around our brands.
• RESILIENCE: We embrace challenges as opportunities: Change is ever constant, and agility is our strength.
• PRODUCT EXCELLENCE: We put the consumer first: We constantly raise the bar to create products of the highest quality that everyone just has to have.

KNOW WHAT WE’RE LOOKING FOR

• Personally contributes to the achievement of brand goals and sales targets.
• Models respect, initiative, enthusiasm, and flexibility at all times; representing the brand in a professional and ethical manner at all times, following all Kendo, brand and Brown Thomas guidelines
• Builds effective, positive and collaborative relationships quickly with team and store partners.
• Builds a loyal clientele base to drive sales through strong make-up artistry skills, excellent selling and service skills resulting in a flawless customer experience.
• Demonstrates an in depth/fluent knowledge of makeup in order to advise customers on the best products to suit their needs and on its main features or properties.
• Attends Initial brand training and any other training offered to remain current/updated on latest trends, products and offerings.
• Actively contributes to the consistent delivery of housekeeping and high presentation & visual merchandising standards.
• Has excellent personal grooming standards
• Previous experience working in a department store environment with a prestige or artistry brand is essential.
• At least 1 year retail experience and a proven track record in beauty selling environment.
• Accomplished high level make up artistry background.
• Demonstrates experience building a clientele portfolio.
• Excellent communication skills and ability to listen effectively.
• Strong interpersonal skills to build rapport with customers.
• Excellent organization skills.

Personal Attributes:

• Empathetic and inclusive
• Confident and professional.
• Must have an informed interest in and demonstrate a real passion for beauty
• Someone who is adaptable and flexible.
• Demonstrates a drive for results.
• Conducts self in a professional and courteous manor to maintain positive brand image.
• Must be able to speak knowledgeably about Rihanna

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

As a true ambassador for Fenty Beauty by Rihanna in Brown Thomas, the Retail Artist role will contribute to both personal and counter sales targets through demonstrating artistry, delivering excellent customer service, using selling skills, and product knowledge to engage, inspire and empower customers with the Fenty Beauty by Rihanna line.