Field Applications Engineer III (FA-Semiconductor)

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is seeking an exceptional Engineer III, Field Applications to join our semiconductor nanoprobing/electrical failure analysis team in Richardson, TX. As an Engineer III, you will play a crucial role in providing technical expertise and developing new techniques in support of Thermo Fisher’s Semiconductor product development and introduction to the marketplace. This customer-facing position offers a unique opportunity to be part of a world-class team and collaborate with diverse professionals across various customer application areas.

• Conduct outstanding nanoprobing product demonstrations, focusing on the exploration of novel techniques and applications for Thermo Fisher partners and customers in the Semiconductor Failure Analysis marketplace.
• Conduct customer training and translate customer needs into workable solutions.
• Provide technical product expertise and assistance throughout the sales cycle.
• Foster positive customer relationships and act as a high-level customer interface for specific instrument/application issues, giving in-depth technical presentations and assisting in application development.
• Collaborate with marketing/development groups on future product developments and provide continuous feedback on system performance and potential problems.
• Define technical solutions for crafting new products and deliver Best Practice documentation to customer-specific processes.
• Fix and report software and hardware issues, and recommend potential applications consistent with customer requirements and technical feasibility.
• Provide technical support to R&D, Manufacturing, Customer Service, and other departments as required