Field Applications Engineer III (TEM)

at  Thermo Fisher Scientific

EDUCATION

• Typically requires a University degree in Materials Science, Chemistry and or Physics, an advanced degree is preferred.

EXPERIENCE

• 5+ years knowledge and recent hands-on experience with TEM is required. Experience with automated transmission electron microscopy and metrology is a plus.

KNOWLEDGE, SKILLS, ABILITIES

• Proficiency in advanced technology diagnostics, along with experience in fixing techniques, operational optimization, and working with analytical equipment, particularly transmission electron microscopes.
• Knowledge of semiconductor manufacturing processes
• to work independently as well as in the team.
• Excellent, hard-working, clear interpersonal skills, both written and verbal, with a diverse audience are essential to the success of this position.
• Excellent customer interfacing skills is a must.
• Proven track record to work effectively with multi-functional and diverse teams.
• Must have professional working proficiency in English. Ability to write (scientific) papers and other publications.
• Ability to travel internationally (up to 50%), ability to acquire a valid passport.
  Join us at Thermo Fisher Scientific, where we value diverse experiences, backgrounds, and perspectives. We are an equal opportunity employer committed to providing a fair and inclusive workplace. As an EEO employer, we strictly prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
  Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or enhancing efficiency in their laboratories, we are here to support them. Our distributed team of over 75,000 colleagues offers an outstanding combination of brand-new technologies, convenient purchasing options, and outstanding pharmaceutical services through our world-class brands, such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, and Patheon. For more information, please visit www.thermofisher.co

• Encouraging positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, providing detailed explanations of sophisticated technology features, delivering comprehensive technical presentations, and supporting automated TEM applications development.
• Perform high quality TEM product demonstrations, including the development of new techniques and applications for Thermo Fisher partners and customers, particularly those in the Semiconductor marketplace.
• Conduct customer training and translate customer needs into workable solutions
• Provide continuous feedback to the product groups on tool performance and potential problems while strongly collaborating with marketing/development groups on future product developments.
• Performing process development and other technical work at the customer site.
• Deliver Best Practice Document customization to customer-specific processes, write production recipes and run qualification experiments to drive the use of TEM tools in production.
• Resolve software and hardware issues and advance when needed.
• Provide technical support to Sales and Service Desk, R&D, Manufacturing, Customer Service and other departments as required.