Field Applications Scientist, Sweden

at  Quanterix

Quanterix is a company that is digitizing biomarker analysis with the goal of advancing the science of precision health. The company’s ultra-sensitive detection solution, Simoa, has the potential to change the way in which healthcare is provided today by giving researchers the ability to closely examine the role of
biomarkers in the continuum of health to disease. Quanterix’ technology is designed to enable much earlier disease detection, better prognosis, and precise treatment methods to improve the quality of life and longevity
of the population for generations to come. The technology is currently being used for research applications in several therapeutic areas, including oncology, neurology, cardiology, inflammation, and infectious disease.

BASIC QUALIFICATIONS:

• Ph.D. in biology, chemistry, biochemistry or life sciences required
• Fluency in English required

PREFERRED QUALIFICATIONS:

• 2-5 years of post doc or industry experience
• Proficiency with general biochemistry/molecular biology laboratory work and experience adapting new technologies to research needs.
• Customer-facing experience in applications, technical sales support, or related functions
• Fluency in one of Scandinavian languages desired

EXPECTATIONS, SKILLS & ABILITIES:

• Strong understanding of current immunoassay platforms and technology, ELISA assay development experience preferred.
• Excellent technical communication and writing skills
• Comfort working with individuals of varying skill levels and backgrounds and adapting training or communication approaches as appropriate
• Team spirit, positive attitude, desire to learn, and strong independent work ethic
• Up to 70% travel expected

ROLE SUMMARY:

The Field Applications Scientist, Sweden provides technical expertise to customers to ensure successful adoption of Quanterix platforms for their individual research needs. Customer support tasks include providing trainings to new users, responding to requests for technical information, and communicating regularly with existing customers to update on new publications/protocols/tools and to promote the sales of consumables and assay kits. The FAS also support the sales process with technical knowledge of the platforms and customer applications.

WHAT YOU’LL DO:

• Post-sales support of regional customers including providing basic and advanced trainings to users, responding to requests for technical information, and communicating regularly with existing customers to update on new publications/ protocols/tools and to promote the sales of consumables and assay kits
• Pre-sales support of regional team, including traveling with sales team members to visit existing and prospective customers, presenting the technology to prospective customers in form of seminars or webinars, demonstrating use of the instruments and software, providing technical information necessary to close the sale, attending trade shows
• Constantly expanding skills and knowledge level to improve understanding of customer projects and grow the overall knowledge base of the FAS team regarding existing and potential applications of Quanterix technologies and market position against competing technologies
• Adhering to Quanterix processes for tracking activities, delivering training/support, and recording customer interactions
• Provide customer feedback to internal teams to guide strategy and improve existing products