Field Claims Representative II (Edmonton)

at  Intact

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.

ABOUT THE ROLE

We’re looking for a Field Claims Representative II to join our growing team!
This full-time/permanent opportunity will be responsible for servicing the Edmonton area.

WHAT YOU’LL DO HERE:

• Evaluate and analyze the information gathered, insurance wording and damages to determine what is covered in each situation.
• Evaluate the potential liability of the insured and third parties by consulting with experts.
• Negotiate with clients, claimants, attorneys, and insurers to settle claims within your authority.
• Manage field assignments on behalf of internal adjusters.
• When necessary, actively participate in claims and work management when volume is high.
• Collaborate effectively with various teams including appraisal, underwriting and legal.
• Ensure effective cost management.
• Monitor current trends in insurance products, appraisal and investigation techniques and services.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique