Field / Desk Motor Engineer

at  Davies

SKILLS, KNOWLEDGE AND EXPERTISE

• Inspection scope extends from Cars to HGV’S, Agricultural implements, and caravans
• Resolve customer complaints
• Consistency of damage
• Diminution in value
• Ensure instruction to reporting timescales remains within SLA’s
• Contribute to a engaging and collaborative working environment
• Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required
• Structured in your approach with effective time management and the ability to manage your workload, prioritising to ensure that deadlines are met
• Good attention to detail, analytical thinker, solutions focused and great at problem solving
• Thrives working in a fast paced and changing environment with the ability to work using own initiative
• Verbal and written communication to an exceptional standard
• Capable of handling sensitive and confidential material
• Confident negotiator

• To produce high quality reports
• Assess, value and negotiate repair costs
• Provide vehicle valuations
• Negotiate total loss settlements
• Have a detailed understanding of salvage categories
• Claims management
• Liaise with Field planning team, repairers and customers
• Support other members of the team as and when the need dictates