Field Operations Coordinator

at  Vector NZ

WHO WE ARE LOOKING FOR

To be successful in this role, you will ideally have:

• A strong customer service ethic
• Advanced Computer and IT Competence including MS office
• Understanding of accounting principles – SAP experience advantageous
• Ability to work in a sole charge situation in addition to a team environment
• High attention to detail and accuracy
• Effective organisational skills
• Excellent communication and interpersonal skills

ABOUT US

Bluecurrent was formed in 2023 after a joint venture between Vector and QIC was established. With more than 15 years’ experience behind us we are a new company, with strong foundations and ambitious goals.
It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.
Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.
We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.
Our values reflect how we do things together and for our customers.

They are:

• Collaborate – we are a tight knit group that works best when we work together.
• Innovate – we are stepping up to solve challenges in new ways.
• Deliver – what we say we do. It’s what we’ve always done and always will do.

ABOUT THE ROLE

Bluecurrent (formerly Vector Metering) is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.
We have an exciting opportunity for a Field Operations Coordinator to join the dynamic Bluecurrent team. In this role, you will help to ensure that the depot operates efficiently.

Key responsibilities include:

• Invoicing and debt management
• Assignment of jobs to appropriate field staff or contractors
• Interact with customers to resolve issues and provide feedback as required
• Monitoring and management of jobs to ensure completion to required KPl’s
• Liaise with local Network Companies
• Monthly project job reconciliation and batch preparation
• General admin and reception duties
• Facilitate with User Acceptance Testing (UAT) on internal system modifications to prepare for implementation.

To be successful in this role, you will ideally have:

• A strong customer service ethic
• Advanced Computer and IT Competence including MS office
• Understanding of accounting principles – SAP experience advantageous
• Ability to work in a sole charge situation in addition to a team environment
• High attention to detail and accuracy
• Effective organisational skills
• Excellent communication and interpersonal skill