Field Parts Associate

at  Crown Equipment Corporation

COMPANY DESCRIPTION:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

QUALIFICATIONS:

• High school diploma or equivalent
• Two years of experience as a technical parts representative or field service technician within the material handling industry preferred
• Knowledge of service parts inventory control
• Good written and verbal communication, organizational, problem-solving, and customer care skills
• Ability to frequently lift up to 50 lbs and occasionally up to 150 lbs
• Valid driver’s license, good driving record, and ability to safely operate lift trucks

• Deliver parts to existing consignment and non-consignment customers.
• Ensure customers are properly trained on parts ordering procedures and inventory organization requirements that maximize equipment uptime and overall customer satisfaction.
• Identify and sell additional parts products to existing accounts.
• Maintain proper paperwork and account management files.
• Maintain accurate, organized, and timely parts inventories within van and customer locations.
• Perform other duties as assigned inside and outside the parts department.