[박사신입] Field Process Engineer 3

at  Lam Research

THE GROUP YOU’LL BE A PART OF

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

MINIMUM QUALIFICATIONS:

• PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Excellent communication, written and verbal, and customer relationship skills.
• Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.

PREFERRED QUALIFICATIONS

• In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Foundational analytical, problem solving, and decision-making skills.

• Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or recommended field hardware modifications.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.
• Develop new processes for small variants to existing customer applications.
• Performs application related Project Management, including planning, defining problems and objectives, developing an approach, and providing recommendations.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
• Provide technical instruction and mentoring for more junior engineers.