Field Sales & Education Manager - Germany | Biossance

at  THG

ABOUT THG

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Life at Biossance | THG Beauty: Biossance was born when our scientists invented a skin-identical hydrating molecule—squalane—that’s made from sustainable fermented sugarcane. Creating the world’s most incredible and powerful moisturizer led to creating the world’s most powerful skincare formulas. We use first-of-its kind proprietary fermentation technology to biodesign new, high-performing ingredients. The incredible research and development teams in our labs are leading the way to a healthier planet with our exceptional clean chemistry.
THG Beauty - We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team.

WHY BE A FIELD SALES & EDUCATION MANAGER AT THG?

The role of the Sales, Field & Education Manager, is to help manage retail store sales, launch initiatives, inventory, in-store product merchandising, overall education programs for the region and training.
Demonstrating training and selling support to designated stores within the territory to help achieve overall weekly/monthly retail sales target. Serves as a key liaison between Biossance Brand and Douglas in-store and head office teams to positively build and maximize brand awareness with Douglas teams/ stores.
In this role you would be responsible for the following countries within EU: Germany and some Portugal support. There may be additional travel outside of these countries on occasion.
Reporting to: Senior Sales & Education Manager UK & EU / Regional Director of UK & EU.
As a Field Sales & Education Manager, you’ll:

Training

• Regular instore trainings with key doors, strengthening brand and product knowledge, keeping Biossance front-of-mind for all Douglas BAs
• Partner with Sales, Field and Education Manager in the UK to identify training opportunities and hold larger scale education events – i.e. Classroom training
• Act as an ambassador for Biossance, always maintaining a professional appearance and attitude both in person and across social channels
• Build strong, collaborative relationships with all levels of Douglas Field and Store Leadership

Driving Sales

• Responsible for managing EU market to drive growth and working collaboratively with Douglas to deliver sales objectives
• Ensure in-store merchandising and brand presentation is consistent with brand guidelines, supporting VM updates in a timely manner and providing feedback to the Senior Account Manager UK&EU team
• Maintain strong inventory focus, working with Senior NAM to manage out of stocks and escalate where necessary
• Work closely with Sales and Education Manager on new Douglas store openings in Germany, including merchandising and store-opening trainings and activities as required
• Turn around poor performing doors through time and effort spent in store developing teams and ensuring strong partnerships with Store and Regional Managers
• Challenge assumptions about performance through careful analysis of the data, knowledge of the people, and finding and acting on the underlying causes of poor performance
• Regular communication with Senior NAM and Sales, Field Manager for UK and provide weekly recaps on store performance and market specific highlights
• Use Sales data to plan time in store and travel needs
• Build strong business relationships with Douglas field, stores, management teams to build brand love
• Ability to plan and execute minor and major special events in stores to drive sales
• Be a Biossance Ambassador in store, building brand love and knowledge
• Ability to identify quick opportunities locally and feedback to wider Sales Team in Office
• Support other EU exclusive partners; P&C Portugal if visits are required
• Able to support with Douglas platforms, German translations and general marketing POS

• Minimum of 4 years Account / Education Executive in the cosmetics industry. Douglas experience a plus
• Passion for selling & training Beauty in an instore environment
• Ability to speak fluent German
• Self-managed
• Strong negotiation skills to enable space and location opportunities as business grows
• Strong presentation skills with ability to execute brands messaging on clean beauty, experience presenting to both large and small training audiences
• Proficient in Basic Word, Excel, PPT
• Ability to travel
• Clean driving record according to company criteria
• Ability to work a flexible schedule to include weekends, evenings, and some holidays