Field Service Engineer

at  Alfa Laval

Job Description - Field Service Engineer - Johannesburg
The position will be responsible for the Preventive maintenance, repair, fault diagnosis and on-site servicing of Alfa Laval equipment’s, namely Decanters, Separators and Plate heat exchangers. The Service Engineer will be required to work across the region - envisaged travel will be 2- 3 weeks per month.
Key Responsibilities & Objectives
Your primary tasks will be:

Key Responsibilities & Objectives

• The position will be responsible for Commissioning, Troubleshooting, Preventive maintenance, Audits, and on-site servicing of Alfa Laval equipment at customer site such as:
• Commissioning and Troubleshooting High Speed separators, Fresh Water maker and heat exchangers in onboard ships.
• Troubleshooting of Electrical / PLC controls (EPC controls, 2 touch, Basic & Plus controls) associated with Alfa Laval equipment.
• Decanters used in food / Wastewater application.
• Executing Audits and maintenance activities related to Service agreements.
• Training customer crew on operation of Alfa Laval equipment
• Preparation of service / audit reports with technical recommendations.
• Safety Conscious “Think – Act – Behave Attitude”
• Ad hoc participation in Service projects
• We are looking for candidates with strong problem-solving skills who work structured and quality-conscious to provide our customers with high-level of service. It is important that you are flexible, independent, robust and thrive in a very active environment with much travel activity – acting as part of a dynamic team with colleagues around the region.
• Candidates with past Marine Industry experience and high skills in troubleshooting of High-Speed Separators (PX Range, GT, Alcap types) and Heat Exchangers are preferred.
• Should be sound in reading electrical drawings and capable of independent trouble shooting of Electrical control panels.

Workplace & Hierarchy

• The position is in Johannesburg, Service Centre South Africa and the work area is mainly focused on the installed base across the South & East Africa. The position will be reporting to Field Service Team Manager located in Johannesburg.

Candidate profile

• A self-starter who is hardworking
• Customer centric approach
• Ability to work well both within the team and independently
• Ability to work well as part of a regional team within a matrix organization
• Ability to multitask, work to deadlines, people oriented & thriving in multicultural environment
• Ability to prepare high quality technical report.
• Team / people oriented, thriving in multicultural environment
• Dynamic, persistent, reliable and goal oriented
• Willingness to travel and work across the region on Field Service Jobs whenever needed
• Previous working experience in Food and process industries.

Background

• An Engineering Graduate preferably in Marine/Mechanical / Electrical or relevant technical educational background
• Minimum 8-10 years of experience in high speed and rotating equipment’s used in industries.
• Application knowledge in food and wastewater is an added advantage.
• Strong skills in working with Electrical, PLC and Controls
• Strong communication skills in English, (spoken and written), are essential, along with an understanding of Microsoft Office products.
• Driving license is required.

• The position will be responsible for Commissioning, Troubleshooting, Preventive maintenance, Audits, and on-site servicing of Alfa Laval equipment at customer site such as:
• Commissioning and Troubleshooting High Speed separators, Fresh Water maker and heat exchangers in onboard ships.
• Troubleshooting of Electrical / PLC controls (EPC controls, 2 touch, Basic & Plus controls) associated with Alfa Laval equipment.
• Decanters used in food / Wastewater application.
• Executing Audits and maintenance activities related to Service agreements.
• Training customer crew on operation of Alfa Laval equipment
• Preparation of service / audit reports with technical recommendations.
• Safety Conscious “Think – Act – Behave Attitude”
• Ad hoc participation in Service projects
• We are looking for candidates with strong problem-solving skills who work structured and quality-conscious to provide our customers with high-level of service. It is important that you are flexible, independent, robust and thrive in a very active environment with much travel activity – acting as part of a dynamic team with colleagues around the region.
• Candidates with past Marine Industry experience and high skills in troubleshooting of High-Speed Separators (PX Range, GT, Alcap types) and Heat Exchangers are preferred.
• Should be sound in reading electrical drawings and capable of independent trouble shooting of Electrical control panels