Field Service Engineer

at  Attabotics

ABOUT YOU

You want to work for a fast-paced company that thinks big and dreams huge. You are driven, view work as more than just a job, and are never satisfied with a project left half-done. You have a strong sense of personal ownership and responsibility for completion of objectives on time. You want to figure out why things tick which makes you tick but very little ticks you off. You want to think outside of the box and continually challenge your own limits, as well as those around you. You have a mad scientist mentality where you want to be part of the robots building robots revolution.

WHAT WE NEED

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• Represent the company as a customer facing technical resource

• Ensure timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction
• Independently conduct/prioritize preventive maintenance, upgrades or repair of the equipment and infrastructure available at the client site
• Help find the root causes to issues and provide solutions
• Help with the installation process of new and advanced technologies
• Tests machines that are already installed for their performance and safety
• Escalate issues to tech support team or engineering if required
• Create regular reports to highlight performance KPIs and other system usage data
  If this description describes you perfectly and the work environment you know you can thrive in, send us your resume as well as describe to us what you’re passionate about and we may just reach out to you.
  Attabotics is committed to employing the best people to do the best job possible within our environment. We hire based on merit and are strongly committed to cultivating diversity as a source of excellence. Attabotics firmly believes that diverse perspectives drive innovation and business success. We embrace a wide range of differences, as they contribute to our uniqueness and strength.
  Successful candidates for this position will undergo a criminal record check, and must provide proof of legal eligibility to work in the country they applied to without sponsorship.
  Attabotics promotes a corporate safety culture where employees’ health, safety & well being is number one and with the ultimate goal of establishing a zero incident work environment.
  For a current listing of all our postings, please visit:
  https://jobs.lever.co/attabotics

We are hiring for exciting opportunities in our Field Service Engineering team!
As a part of the Field Service team you will utilize your skills to diagnose and fix industrial hardware and software while providing excellent service to our customers. We’re looking for people who think critically, communicate effectively, and love to be hands on! This position is a challenging yet rewarding mix that integrates technical know-how and customer service skills. You will be part of an awesome team interacting with exciting customers and cutting-edge products while on-site at our customers’ facilities.