Field Service Engineer

at  Beneq Oy

Beneq is the home of atomic layer deposition. Our mission is to be dedicated to the success of the More-than-Moore device makers by delivering best in class, innovative, and flexible ALD equipment and service solutions. In 1984, we established the world’s first industrial production using ALD. Today, we lead the market with products for semiconductor device fabrication, R&D, and varied ALD solutions. We operate globally and employ 170+ people on three continents. We are a unique employer that combines the hands-on, dynamic mindset of a fast-growth startup with the solid funding and resources of a larger enterprise. Beneq’s team of engineers and experts are committed to delivering world class ALD solutions and enabling technology mega trends through advanced solutions. Beneq is headquartered in Finland with legal entities in the USA and Japan. More information on www.beneq.com.
Now we are looking for a

FIELD SERVICE ENGINEER, FINLAND

About Us: We are a growing company with operations across multiple countries, committed to leveraging technology to drive our success. Currently, we are looking for a passionate and skilled Field Service Engineer to join our team. If you are someone who thrives in a dynamic environment, enjoys tackling technical challenges, and is passionate about making a difference through hands-on work with advanced technology, we’d love to have you on our team!
Role Overview: As a Field Service Engineer (FSE) at Beneq, you will be responsible for the installation, commissioning, maintenance, and upgrading of ALD tools at our customers’ sites. Your work will primarily take place in laboratories or clean rooms across Europe, with occasional assignments in other regions of the world. Additionally, you will provide remote support to our customers as needed. This role involves extensive travel, with up to 150 days per year spent on customer sites. When not traveling, you will work from our Espoo office or remotely. You will be a part of our Life Cycle Services Team and report directly to the Field Service Manager.
What You Can Expect: We offer an exceptional opportunity to work in a high-technology business environment where you can make a real difference. At Beneq, you will be surrounded by a team of friendly, open, and curious professionals who support each other. Our team consists of individuals from over 20 different nationalities, and we celebrate the diversity and unique needs of everyone at Beneq.
To learn more about Beneq as an employer and discover the benefits we offer, visit www.beneq.com/en/careers.

• Installation and Commissioning: Perform on-site installation and commissioning of ALD tools at customer locations.
• Maintenance and Upgrades: Conduct regular maintenance visits and implement upgrade installations to ensure optimal performance of equipment.
• Remote Support: Provide various kinds of remote customer support to assist with troubleshooting and ensure customer satisfaction.
• Travel Requirements: Be prepared for extensive travel, up to 150 days per year, sometimes with short notice.
• Team Collaboration: Work closely with the Life Cycle Services Team and communicate effectively with customers, partners, and other stakeholders.