Field Service Engineer - ICP-MS/OES

at  IntelliSource

IntelliSource is searching for a Field Service Engineer to join our biotech partner’s team. This role will be traveling around the Tampa, FL area servicing ICP-MS/ICP-OES equipment vital to our partner’s operations. This role comes with robust training and great long-term growth potential within the team and department. Must be willing to do daily travel to customer sites.
Compensation based on experience
Schedule is M-F (40 hours) potential for OT

FIELD SERVICE ENGINEER - JOB REQUIREMENTS:

• Bachelor’s Degree within the science field – e.g. Chemistry, Analytical Chemistry, Biochemistry, Biotechnology, or similar
• Strong technical skills
• Demonstrated ability in a similar position or as an end-user preferred
• Experience with LC/LC-MS and/or GC/GC-MS instruments preferred
• Experience with troubleshooting and problem-solving
• Verbal and written communication is clear, respectful and timely
• Must have a valid Driver’s License
• Must be willing to travel to throughout Tampa and other regions of Florida
  Ready to Take the Next Step? Does this sound like a career for you? We want to hear from you! Apply now and let’s ignite the possibilities together.

WE ARE INTELLISOURCE

At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office – we take great pride in our company culture and the diversity within our organization that has developed over the years.

You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor Inductively Coupled plasma Mass Spectroscopy (ICP-MS/ICP-OES). Our varied product lines include hardware, software and networking products as well as operating systems.

• Installs and optimizes hardware/software/network products and configurations at customer sites
• Diagnoses and resolves product performance problems
• Performs maintenance and repairs
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers’ business
• Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software
• Train other field engineers and customers in the solutions