Field Service Engineer

at  Kemp Recruitment

OVERVIEW

Our client, a leading Forklift Manufacturer is looking for a dynamic and skilled Field Service Engineer to join their dynamic team. In this role, you will be responsible for providing exceptional technical support and service to clients on-site. You will play a crucial part in ensuring that equipment is installed, maintained, and repaired to the highest standards, contributing to customer satisfaction and operational efficiency.

EXPERIENCE

• Proven experience as a Field Service Engineer or similar role in a technical environment.
• Strong understanding of mechanical, electrical, and electronic systems.
• Excellent problem-solving skills with the ability to think critically under pressure.
• Effective communication skills, both verbal and written, with the ability to interact professionally with clients.
• A valid driver’s licence is essential for travel to various client sites.
• Familiarity with health and safety regulations related to fieldwork is advantageous.
• Relevant qualifications or certifications in engineering or a related field would be beneficial.

• Install, maintain, and repair equipment at client locations, ensuring compliance with company standards.
• Conduct regular inspections and preventative maintenance on machinery to minimise downtime.
• Troubleshoot technical issues and provide effective solutions in a timely manner.
• Collaborate with clients to understand their needs and provide tailored support.
• Document all service activities accurately in reports for internal tracking and client records.
• Provide training to clients on the proper use and maintenance of equipment.
• Stay updated on industry trends and advancements to enhance service delivery.