Field Service Engineer North East

at  Alexander Dennis

POSITION SUMMARY:

Join Alexander Dennis as a Field Service Engineer in the North East and help us shape the future of eco-friendly transport! You’ll be responsible for keeping our cutting-edge buses on the road, diagnosing and repairing vehicle issues, performing both reactive and preventative maintenance, and ensuring all paperwork is completed efficiently. We’re seeking someone with experience in buses or heavy vehicles, skilled in electrical diagnostics and mechanical repairs, and ready to take on a flexible, hands-on role. If you’re passionate about making a difference and excited to work on the latest green technologies, we’d love to hear from you!

• First and foremost, you’ll be responsible for ensuring maximum vehicle availability for our customers throughout the North East of England.
• On arrival at our customer’s site, you’ll work quickly and diligently to diagnose problems, completing repairs in a health and safety conscious manner.
• This will be a combination of reactive and preventative maintenance activities as per documented schedules and standards on the whole vehicle.
• Once you’ve finished working on the vehicles, you’ll need to complete paperwork (such as service worksheets, timesheets and warranty claims), ensuring that jobs can be closed and invoiced in a timely manner. This includes uploading information to systems and occasionally writing technical reports.
• You’ll be given a van and it’s your responsibility to make sure that it is fully equipped with tools and parts on a daily basis.
• It’s a 40-hour week, with hours of operation typically between 05:00-20:00. Your exact hours will be communicated to you by your line manager on a regular basis.
• You’ll get to work on and learn about various vehicle drivelines, including battery electric, hydrogen fuel cell, diesel and diesel hybrid.