Field Service Engineer

at  Revvity

FIELD SERVICE ENGINEER

We are looking for a Field Service Engineer, based in the BeNeLux region, to support customers across BeNeLux and the Nordics. This hands-on role involves working directly with Revvity’s cutting-edge Diagnostics and Life Science instrumentation.
As the Field Service Engineer, you’ll represent Revvity, ensuring our clients receive exceptional service and support. Supported products include a wide range of Revvity’s portfolio, from Liquid Handling systems and Chemagic to Plate Readers and Imaging Systems.

• Conduct field service visits as directed by Customer Care and the Service/Team Leader. This includes installation, maintenance, and repairs across our Life Science and Diagnostics instruments.
• Provide first-line, on-site user training for Life Science and Diagnostics systems.
• Organise and complete routine maintenance as scheduled each month.
• Ensure all service manuals, data bulletins, and documentation are current and appropriate for each instrument.
• Apply best practices to exceed customer expectations, contributing positively to team KPIs.
• Maintain personal service spare parts and inventory records to the highest standards, promptly addressing any discrepancies.
• Ensure all tools and test equipment are calibrated and ready for service.
• Complete all work orders and relevant documentation within one day of service completion. Submit all required e-learning, expense claims, and vehicle-related forms promptly.
• Perform specific tasks aligned with Company Goals and culture.