Field Service Engineer/Technician

at  PTC Group

CANDIDATE REQUIREMENTS

• Install, commission, and service X-ray systems.
• Perform preventive and corrective maintenance.
• Learn server setup from IT Specialists and integration from PLC engineers to ensure proficiency.
• Execute all maintenance tasks and respond to service calls as required.
• Work shifts to support critical customer needs.
• Collaborate internally and externally on service-related issues and provide guidance as needed.
• Submit service and non-conformance reports promptly.
• Participate in departmental duties and special projects as necessary.
• Able to travel to other locations inside the country if required.

SKILLS AND QUALIFICATIONS

• Strong knowledge of English, both written and verbal.
• Excellent troubleshooting abilities for complex systems.
• Adaptability to project changes and efficient problem-solving skills.
• Self-motivated and able to work well under pressure.

KNOWLEDGE, TRAINING, AND QUALIFICATIONS

• Diploma in Electrical Engineering or relevant field experience.
• Proficiency in English language for spoken, written, and communication skills.
• General knowledge of mechanical, electrical, hydraulic, and electronic systems is desirable.

The Field Service Engineer will install, service, and support our client’s X-ray screening systems.