Field Service Engineer

at  ZEISS Group

Cambridge, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Feb, 2025Not Specified10 Nov, 2024N/AGood communication skillsNoNo
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Description:

Welcome to ZEISS.
ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.
What you’ll be doing.
We are looking for a Field Service Engineer on a 12-month Fixed Term Contract in the London/South London area. You will provide service and support to customers and colleagues on ZEISS products or solutions. Capable of solving complex technical issues along with undertaking servicing of ZEISS products and solutions, whilst being focused on the customer’s needs and requirements.

Key Responsibilities of the Field Service Engineer Role

  • Resolve product/application issues
  • Manage product lifecycle from site survey to decommissioning
  • Provide advanced technical support for customers and colleagues
  • Own and implement product modifications
  • Maintain high product reliability
  • Diagnose and repair complex issues accurately
  • Travel and stay as needed to support specialized products
  • Effectively perform remote diagnostics and repairs
  • Collaborate with 2nd level support for quick issue resolution
  • Share technical updates and best practices with the team

We want you!
With motivation and passion, you’ll fit right in at ZEISS!
We’re seeking individuals who are dedicated, solutions-driven, and passionate about tackling complex challenges. People who excel in performance, take ownership, and continually push.
Your ZEISS Recruiting Team:
Kate Benyon, Suya Rolp

Responsibilities:

  • Resolve product/application issues
  • Manage product lifecycle from site survey to decommissioning
  • Provide advanced technical support for customers and colleagues
  • Own and implement product modifications
  • Maintain high product reliability
  • Diagnose and repair complex issues accurately
  • Travel and stay as needed to support specialized products
  • Effectively perform remote diagnostics and repairs
  • Collaborate with 2nd level support for quick issue resolution
  • Share technical updates and best practices with the tea


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

Cambridge, United Kingdom