Field Service Engineering - London

at  Schneider Electric

Job Description:

FIELD SERVICE ENGINEERING - EXPERIENCED PROFESSIONAL

Mission: You will not only deliver BeMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service digital transformation.

SKILLS AND ATTRIBUTES:

• Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience.
• Experience and exposure on EBO, Sigma and Tridium.
• You possess previous experience in the Field Service environment, where you had to look after customers
• You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers
• Be able to demonstrate related work experience and a strong track record in similar role
• Positive attitude and constructive approach
• Fluency in English (written and verbal) is a must
• Hold a full driving license

Education Relevant subjects

• Electrical

• Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
• Take ownership of your customer base to meet/exceed our contractual requirements
• Delivering a best in class service
• Working closely with the customer to identify operational issues that we can resolve
• Provide clear and concise service reports that demonstrate the value of Schneider Electric
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
• Advise and assist Operations Managers and Sales with larger opportunities
• Take part in the team call out rota and support other members of the team where possible
  Qualifications: