Field Service Engr I

at  Honeywell

THE PURPOSE OF THE ROLE

Honeywell is seeking an experienced Field Service Engineer I to join our team. This position plays a crucial role in the installation, maintenance, and troubleshooting of complex systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently as well as part of a team.

KEY RESPONSIBILITIES

• Maintain Honeywell systems on the customer site in accordance with the Service Level Agreement (SLA).
• Provide ongoing support for Honeywell systems installed at the customer site.
• Perform scheduled maintenance and ad-hoc work on Honeywell TPS and Experion hardware, including CRO/PHD APP nodes, Experion Servers, and Workstations, following procedures and schedules.
• Complete monthly preventative system maintenance checklists for TPS on time.
• Prepare monthly KPI reports using Excel, Word, and PowerPoint.
• Troubleshoot and analyze issues under both normal and abnormal conditions.
• Assist the Advanced Solutions group with engineering tasks and projects.
• Support various functions in the CCII process domain.
• Ensure regular updates of antivirus software across all Honeywell EPKS systems.
• Perform standby duties and respond to callouts as required by procedure.
• Create and maintain backups for servers and workstations.
• Collaborate with Honeywell’s Global Technical Team to implement solutions for the installed base where applicable.