Field Service Order Management

at  Schneider Electric

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
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QUALIFICATIONS

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

THIS JOB MIGHT BE FOR YOU IF FIT THE FOLLOWING REQUIREMENTS:

Proactive, orderly, multitasking, ability to communicate effectively with various internal department and external customers, interpersonal relations, negotiator and mediator, detail-oriented in the tasks entrusted to him/her, teamwork, self-taught, accustomed to working under pressure and meeting individual/collective objectives. High digital skills (use of software, digital platforms, Microsoft office, etc). High ability to adapt to change.
Previous experience, preferably at least three years in sales administration, focused on analysis and problem solving, project management. Medium English proficiency.
Meticulous to details to ensure accuracy.
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer.
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.
https://youtu.be/C7sogZ_oQYg

The key responsibilities of the Field Service Order Management are to ensure Service Orders & Contracts are well created and booked according to Customer’s Purchase Orders. Ensuring all relevant detailed information are correctly recorded to allow the field service execution team to properly implement the service delivery.
For Spare parts related to contracts (transactional, the FS Order Management will also execute the order (End to End cycle from order booking until order completion, including Gross Margin control).
Additional will be in charge to the no productive purchase order and for the coordination and control of tools calibration.