Field Service Representative - Part Time

at  Metrie

WHO WE ARE

Metrie is a multi-national leader in the millwork industry with over 30 locations that produces and sells interior finishing’s across North America. We’re passionate about making a difference by helping our customers transform their houses into homes and love where they live! You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style at Home and House & Home, or by one of our Instagram influencers.
Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

PHYSICAL REQUIREMENTS:

• Must be able to frequently lift and carry millwork products weighing up to 50-75 pounds to organize, maintain and replenish store displays/shelf inventory with product (frequent lifting/moving required)
• Occasional pushing and pulling of drywall carts weighing 50 to 2000 pounds (assistance provided by other team mates to move heavier loads).
• Frequent reaching to various levels and directions to inspect and handle products and fixtures.
• Occasional use and operation of basic hand tools such safety knife, snips, and other basic hand tools
• Possess dexterity for complex hand-eye tasks, including molding and door identification and differentiation, keyboarding for order entry, writing on documents/forms, and pricing accuracy.
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to handle &/or inspect product and fixtures
• Frequently required to read written & electronic documents and product labels.
• Continuously needs to hear and verbally communicate in order to interact with and respond to management, customer and their team members, and consumers.
• Will frequently be exposed to material handling equipment and conveyances (forklift, drywall carts)
• Ability to use safety equipment and personal protective equipment at the work site.
• The ability to work safely within any safety requirements which may apply.
• Regular and frequent travel; 100%

As the Field Service Rep, you will play a key role in our Retail channel and provides safe value-add fulfillment and merchandising services to our Retail customers including stocking, displaying, and maintaining store shelves with our various products. They drive sales growth by maintaining inventory levels, store appearance, and customer service. They are responsible for building and maintaining key relationships and partnerships with the local store leadership and associates. Requirements for this role include maintaining product presentation standards, stocking inventory on site, inventory management, and deficiency reporting for multiple locations as assigned by the District Manager.
Key Relationships: You will report directly to the District Manager. You will also collaborate with the National Merchandising Manager, Retail Channel Leadership, and various Customer Management and associates.
Job: Part-time 10-16 hrs per week. Availability required for Wednesday and Thursday.
Location: This role is mobile and will report into our District Manager based in Calgary and be responsible for servicing surrounding areas of Greater Victoria Region