Field Service Supervisor

at  Honeywell

THE FUTURE IS WHAT WE MAKE IT.

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

KNOWLEDGE AND SKILLS

6 plus years of related support services experience in Honeywell or a related industry. Experienced and having profile of Security Systems (Access controls, CCTV, DVR/DVM solutions), FAS, Lighting, Connected Service, Cloud Base solutions) additionally having fair knowledge of Building Management system.
6 plus years supervisory knowledge with demonstrated ability to lead a team.
Thorough knowledge of service field operations and financial processes.
Expertise in communicating, negotiation and implementing process.
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.
Operational Analysis – The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.
Decision Making - The ability to make considered and effective decisions and take clear action to address issues.
Execution - The ability to mobilize resources, develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.
Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.
Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.
Delegation - The ability to achieve results through the transfer of decision-making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.
Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.
Influencing/Persuasion - The ability to gain other people’s buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic.
Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
Drive for Results - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.

Please refer the Job description for details