Field Service Supervisor

at  Honeywell

JOIN US AND MAKE AN IMPACT.

We are currently seeking a Field Service Supervisor to join our Honeywell Building Automation team in our Freemans Bay, Auckland office. Reporting to the Service Business Leader, this role is responsible for leading the service delivery team to deliver top-class building management service and maintenance offerings effectively and efficiently to existing and new customers. The role is also responsible for ensuring effective management of workload, improvement of processes and systems, client relationships and escalations, and financial control of jobs.
You will manage the day-to-day operations and work with peers, other departments, and customers to meet mutual goals and objectives.

KEY EXPERIENCE & CAPABILITIES:

• Degree in an Engineering discipline; Mechatronics, Mechanical or Electrical
• Minimum 5 years’ experience in team leader/supervisory role in BMS. PLC is good to have
• In-depth knowledge of BMS systems, preferably EBI is advantageous
• Contracts management background in maintenance
• Strong communication skills both verbal and written and interpersonal
• Ability to lead a team, work cooperatively and provide technical direction in a team environment
• Proven track record in building strong relationship with clients and customer engagement
• Ability to work under pressure and respond to requests in a timely manner
• A strong commitment to a safe working environment
• Demonstrated financial skills

WHO WE ARE

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

• Lead a team of HVAC, PLC, Security and Fire Technicians and Engineers to deliver on agreed service and maintenance contract outcomes
• Delivery of BMS service and maintenance
• Subcontractor management
• Resource management
• Client management and build strong client relationships ensuring customer satisfaction
• Ability to manage and deliver maintenance contract
• Ensure timely and accurate compliance with internal metrics for financial reporting, cost controls, Health and Safety and Quality Assurance