Field Service Supervisor x2

at  Komatsu

Date: Sep 9, 2024
Location:Klipfontein, eMalahleni, ZA, 1034
Req ID: 31217
Onsite or Remote: Onsite Position
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

QUALIFICATIONS/REQUIREMENTS

• Matric / N3;
• Qualified Electrician / Millwright / Fitter with gas testing and flameproofing;
• Experience in the mining industry environment;
• Must understand Maintenance & Sub Replacement processes (Maintenance experience on JOY machines;
• Understand and fabricate as per approved OEM drawings;
• Valid Driver’s License;
• Own transport;
• Perform Standby Duties; Work Overtime when required;
• Must be able to obtain a medical clearance. (Red Ticket).

• Always maintain safety standards (SHE) and ensure proper use and control of the team’s personnel protective equipment (PPE);
• Perform maintenance on all KMC equipment according to the KMC Standard. Ensure all documentation is correctly recorded and secured Customer Maintenance system & KMC system (Mobile rounds);
• Drive and assist in implementing the IPSECA Maintenance process and provide information to the Maintenance planner. This will be an integrated part of the Customer maintenance and Sub-Assembly teams - planning, organizing, and executing;
• Always maintain quality workmanship. Follow and implement KMC fitment and replacement standards for sub-assemblies and submit information on Salesforce;
• Promote continuous improvement by identifying and facilitating the implementation of new ideas, processes, and/or methods. Report to the site CPT/Site Manager and feed into KMC Mobile Rounds system;
• Inspect production machines to safely operate all components after maintenance completion and sub-assembly replacements;
• Record additional information such as tonnages, sub-change outs, market share, fleet statuses, PDUs, commissioning of equipment, flawless start-up, and chain wear and conditions with the onsite service team;
• Provide additional support for Field service technicians during breakdowns due to the Fulco system. Manage Field service team members when required;
• Perform MCAs (Machine condition assessment) on all KMC Equipment - Continuous Miners & Shuttle cars;
• Disassembly of Machines for the rebuild process;
• Assemble Machines & Commission of machines before they are put into Production;
• Communicate & create visibility of Equipment Issues; Execution Challenges; Operational issues & Life Cycle management at all levels.