Field Service Technician - Edmonton, AB

at  Hach

Are you…
Interested in a field-based role?
Looking to use your troubleshooting skill?
Interested in developing your career in the water industry?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
Hach is seeking a full time Field Service Technician I to join our team around the Edmonton, Alberta, Canada area.
If you have mechanical/technical troubleshooting experience, and you want to find yourself in a supportive environment that challenges you, rewards you for high performance, has 4-day workweeks, and you are looking for a place to grow, this could be the job for you!

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• At least 4+ years of experience performing preventative maintenance, troubleshooting and traveling. Proven background in mechanical or technical troubleshooting, with specific experience as an Instrument Technician being highly desirable.
• Self-Management and Initiative: Demonstrated ability to self-manage, take initiative, and handle a busy workload with competing priorities effectively.

• Up to 75% travel within a 4-hours radius from Edmonton. You will start your day traveling to various customer locations within the Edmonton area, extending up to Fort McMurray, with occasional trips to nearby Saskatchewan.
• Perform Equipment Maintenance: Conduct routine repair, calibration, and preventative maintenance on Hach equipment and instruments to ensure optimal performance and customer satisfaction.
• Customer Interaction: Engage with customers, providing them with technical support, troubleshooting issues, and ensuring that their equipment meets the highest standards of water quality.
• Safety and Preparedness: Always prioritize safety, adhering to company guidelines, especially when overnight stays are required, ensuring that all work is performed in a safe and secure manner.
• Documentation and Reporting: Complete necessary service reports and documentation, updating customer records and providing feedback to your team on any potential improvements.
• End of Day Review: Wrap up your day by reviewing the tasks completed, planning for the next day’s service calls, and ensuring your equipment and tools are ready for the next assignment.