Field Service Technician

at  Elchemie

REQUIREMENTS:

• Technical Degree or Certification ( Electronics/Similar).
• Proven field service experience.
• Ability to troubleshoot, test, repair and service technical equipment.
• English literacy.
• Willing to travel locally and internationally.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Familiarity with tools and applications.
• Valid drivers license and own car

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage all on site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Calibration and validation of various equipment and disciplines.
• Produce timely and detailed service reports and certificates.
• Document processes.
• Operate vehicle in a safely manner and use field automation systems.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.