Field Service Technician

at  EnerStar Solutions

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more!
We strive to be an industry leader by keeping our equipment and technology up-to-date and by conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.
EnerStar Solutions is recruiting for a result driven and customer service oriented Field Service Technician I for the Fairview, MT to Dickinson, ND area. Being an integral part of the EnerStar Solutions and based out of Alexander ND, the incumbent will report to the Field Supervisor. Field Service Technicians are responsible for assisting clients with rig moves, new set ups, rig release, as well as infield repairs and services.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Possesses knowledge of general electronics and machinery.
• Demonstrates the ability to work with a specific sort of equipment.
• Ability to handle multiple tasks within a single day; does not allow longer-than-expected service calls to cause frustration or major setbacks.
• Shows the ability to work independently without direct supervision.
• Possesses a valid driver’s license and a clean driving record.
• Shows excellent customer service skills and the ability to diagnose issues through non-technical descriptions that are provided by customers.

• Maintain a safe work environment and follow all EnerStar Solutions and customer safety protocols.
• Maintain good client relations and ensure customer satisfaction.
• Communicates and works in a professional manner with co-workers and rig site personnel.
• Set up Mobile Office Trailers, water/sewer systems some communications (LTE or Satellite) and generators.
• Porta John clean out runs twice a week.
• Follow the companies standard operating procedures and work with the online systems that support these procedures.
• Rig up, rig down, load and reset rig site equipment at time of rig move.
• Install, replace, and repair equipment, as necessary.
• Responds to all assigned service calls.
• Completes work ticket on-site prior to customer billing and obtain signature from customer.
• Prepares and/or participates in job safety meetings (JSA) prior to the start of an assigned task or project.
• Maintains daily truck logs and vehicle inspection reports.
• Responsible for the preventative maintenance to assigned vehicle and equipment.
• Complete as needed work orders and tickets to be signed by company representatives.
• Maintain and clean equipment as well as ensure equipment is always mechanically sound and in good working order.