Field Service Technician III

at  Carrier

QUALIFICATIONS:

• Diploma (or equivalent) in Air-Conditioning & Refrigeration Field
• 3 – 5 years of working experience in the HVAC industry / field
• A valid driving license is a plus

KNOWLEDGE OF:

• Principles and practices of HVAC equipment’s maintenance and repair inline with industry practices & manufacturer’s guidelines
• Hazar & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.
• Overall understanding & practices of tools utilization & management
• Preparation & filling of inspection reports / Technical reports
• Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards
• Good English knowledge in terms of speaking, writing, reading & listening
• Communication & inter-personal skills, team player & customer oriented
• Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls

MINIMUM PRODUCT KNOWLEDGE:

• DX & Airside Equipment
• Reciprocating chillers
• Screw Chillers
• Scroll Chillers

KEY ACCOUNTABILITIES / RESPONSIBILITIES:

• Follow standard processes to accomplish tasks (Understand & follow oral and written directions)
• Essential Task Description: (daily tasks and duties) including daily timesheet
• Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat
• Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations
• Fill up Job Completion Certificate / Job Card / EH&S site surveys
• Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations
• Make estimates of labor hours & materials required
• Prepare Inspection reports (Site condition, SOW & Technical recommendations)
• Possess basic knowledge of computers and cell phone apps
• Repair and replace damaged parts
• Work independently in the absence of supervision
• Perform regularly scheduled maintenance & Maintain maintenance records
• Adjust and maintain internal electrical and electronic control systems; cleans coils, blowers, checks motors, and belt tensions
• Work closely with colleagues as part of an integrated team
• Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work
• Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support
• Able to rig & properly set up gantry for safely lifting equipment, overhauling pumps, chillers etc.
• Manage & organize machinery tools pickup, delivery, usage & inventory as applicable
• Performs additional duties and responsibilities as required
• Recognize and identify potential risks and hazards associated with performing all work-related duties safely
• Attend regular (EH&S / Technical) Trainings & meetings