Field Service Technician

at  Komatsu

Date: Jul 25, 2024
Location:Klipfontein, eMalahleni, ZA, 1034
Req ID: 30796
Onsite or Remote: Onsite Position
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

QUALIFICATIONS/REQUIREMENTS

• Grade 12 / N3;
• Fully qualified Electrician / Millwright with Flameproof and Gas Testing certificates;
• Experience in the underground mining industry environment;
• Joy relevant courses will be an added advantage;
• Must be computer and database literate (MS Access, MS Word, MS Excel, MS PowerPoint);
• JNA I and JNA II and VFD experience is crucial;
• DC & AC shuttle cars experience will be an advantage;
• Minimum of 03 to 05 years’ experience on Joy underground equipment;
• Maintenance experience on JOY machines;
• Knowledge of JOY equipment will be advantageous FB1.0/FB2.0/Shuttle cars;
• Experience in workshop assembly and manufacturing techniques will be beneficial;
• Strong interpersonal skills are essential with an ability to communicate with customers and to accept and adopt a competent, responsible attitude.

• Customer support on all machine related issues;
• Attend to maintenance and production activities;
• Conduct daily pre-maintenance and inspections as per prescribed customer request;
• Demonstrate operational and maintenance procedures;
• Conduct investigation of any problem on a machine;
• Gather intelligence on JOY equipment and business activities;
• Drive productivity improvement and quality performance;
• Uphold safety standards and good housekeeping;
• Promote continuous improvement by identifying and facilitating the implementation of new ideas, processes and/or methods;
• Team mentality - working as part of a bigger team towards achieving common goals and understanding of the effects of sound engineering discipline on the KMC business;
• Understand and fabricate as per approved OEM drawings.