Field Service Technician - Long Island, NY and Surrounding States

at  Trojan Technologies

Are you…
Looking to use your troubleshooting skill?
Interested in developing your career in the water industry?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
As a Trojan Field Service Technician, you will conduct service, repair, and start-up of our advanced water treatment systems at customer sites. With a strong emphasis on water quality, you will perform electrical and mechanical testing, diagnose system failures, and assist customers in maintaining their UV systems. Your expertise will play a vital role in completing existing and new service contracts.
This position is part of the North America Field Service Team and will be remote. You must be located in Long Island/New York/New Jersey/Connecticut

IT WOULD BE A PLUS IF YOU ALSO POSSESS PREVIOUS EXPERIENCE:

• Strong problem-solving and communication skills, with a logical thought process a must
• Working with PLCs, Specifically Allen Bradley, WAGO, and Siemens
• Familiarity with water treatment processes is considered an asset
• Experience in dealing with technical issues in a customer service setting is considered an asset
• Strong organization and project management skills, ability to effectively manage multiple priorities and complex tasks

• You will be the first point of contact for all customer interactions and cultivate key customer relationships to interpret their needs and requirements
• Develop a technical working knowledge of all Trojan product lines and serve as a technical resource for supporting customers
• Travel at least 90% of the time within or outside your hiring region.