Field Service Technician

at  Pacific Office Automation

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

POSITION

We are seeking a Field Service Technician to join our service team at our office in Roseburg, OR.
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

QUALIFICATIONS

• Mechanical and Electrical Mindset
• Other experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers is a plus!
• Strong computer knowledge

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations