Field Service Technician
at The CW Zumbiel Company
Hebron, KY 41048, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Jan, 2025 | Not Specified | 23 Oct, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
POSITION DESCRIPTION:
Provides technical support and training to personnel, supports sales, and ensures efficient operation and customer satisfaction.
How To Apply:
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Responsibilities:
Operational responsibility for service delivery and equipment maintenance:
- Manage number of customer complaints through differentiating formal and informal customer complaints.
- Build relationships with customers to help anticipate issues to enable plant throughput.
Sample, rework and/or sort suspect product at customer sites as needed.
- Initiate improvement requests for customer locations that have documented need.
- Identify customer packing les that seem to create defects and provide possible solutions to optimize the machine performance.
- Manage new business accounts transition steps which impacts customer satisfaction.
- Manage customer interface in conjunction with customer service, sales, and operations.
- Alignment with operations and service at Zumbiel.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Hebron, KY 41048, USA
