Field Service Technician V (Deployable)

at  SNC

Do you have strong analytical and communication skills, like to work in collaborative environment, and have a background in the US Department of Defense, US Military or Aerospace & Defense industry? We may have the perfect opportunity for you! As a Field Service Technician V, you will be regarded as a Subject Matter Expert (SME) and will use your skills and expertise to perform a variety of maintenance and technical support on our products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. You’ll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. You’ll build and maintain effective relationships with our customers and provide them with onsite training.
The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries. https://www.sncorp.com/company/business-areas/

• Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
• Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
• Punctuality to work each day and prepared to work scheduled hours. Other duties as assigned.
• Travel to remove locations worldwide with relatively short notice.
• Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
• Follow guidance of shift lead supervisor for daily taskings/expectorations/priorities.