Field Services Engineer - Liverpool
at YouFibre
Liverpool, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Nov, 2024 | GBP 30000 Annual | 01 Sep, 2024 | N/A | Training,Telecommunications,Analytical Skills,Customer Service Skills,Interpersonal Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SKILLS, KNOWLEDGE & EXPERTISE
- Technical Expertise: Strong understanding of Wi-Fi technology, including standards (e.g., 802.11ac, 802.11ax), encryption methods, and networking principles.
- Experience: Previous experience as a Wi-Fi technician or in a similar role. Hands-on experience with installation, configuration, and troubleshooting of Wi-Fi networks is highly desirable.
- Customer Service Skills: Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers.
- Problem-Solving Abilities: Strong analytical skills to identify and resolve technical issues effectively.
- Education: Technical certifications or training in networking or telecommunications are preferred.
- Ethernet Cables: Know the colour code of an ethernet cable and be able to make one on request at customer properties.
Responsibilities:
- Installation and Setup: Install and configure Wi-Fi networks, including routers, extenders and other related equipment.
- Troubleshooting: Diagnose and resolve issues related to Wi-Fi connectivity and performance..
- Network : Wi-Fi networks for performance, including channel selection, signal strength adjustments, and interference management.
- Customer Support: Provide excellent customer service by addressing customer concerns and explaining technical information in an understandable manner.
- Site Surveys: Conduct on-site surveys to assess signal coverage, identify potential interference sources, and recommend appropriate .
- Maintenance: Perform routine maintenance and firmware updates on Wi-Fi equipment to ensure optimal performance and security.
- Product Delivery: Install/Upsell our amazing packages including our 8GB service with the latest ASUS gaming routers.
- Run Cat 6 Ethernet cable for relocating routers or to hardwire a customer’s specific device.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Proficient
1
Liverpool, United Kingdom