Field Supervisor - Fort McMurray

at  Konecranes

Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

• Expected to be a Safety Observer of Operatives in the field, recommended 8 hours monthly, or as required/directed by supervisor.
• Any unresolved safety concerns raised during the Observations shall be communicated to the Branch Manager and Safety manager.
• Communicate and provide immediate feedback with workers, on observations, discussing improvement opportunities and hazard control measures.
• Perform documented Observation Based Safety (OBS’s) interactions and interventions.
• Provide prompt feedback on observations and interactions directly to those observed, without delay.
• Ensure that the correct tools and equipment, PPE, and work methods are being utilized in accordance with safe work practices.
• Participate in Safety Meetings, POWRAS, and Tailgates, as required to assist in raising worker safety awareness.
• Represent Branch Management and Konecranes Values and Mission at customer sites.
• Comply with all corporate Safety Policies and guidelines/procedures and all industry established standards/guidelines. including Branch Monthly meetings and those established by the customer. Advise Supervisor or Manager of any unsafe practice performed or witnessed.
• Perform inspection of equipment in accordance with legislative Health and Safety laws, OEM requirements and all industry established standards/guidelines such as CSA, CMAA, US OSHA, ANSI, ASME, FEM and any other as applicable. Refresh and update knowledge periodically including self-study and any provided training.
• Perform scheduled and/or emergency Inspections and Routine Maintenance as required at customer locations
• Operative Leader “Role Model”- Supervise, lead and coach as applicable other operatives during projects and day to day repairs. This include, but not limited to, exemplary over-all behavior and exemplary customer service.
• Perform inspections within the approved/allowed hours without compromising safety or quality. Communicate exceptions to supervisor. Using the SLIM/Hybrids/Laptops, determine estimates of labor, required parts/material and any special tools or other requirements to perform the required repairs.
• Support Branch staff (Service Managers, Service Planners) in technical expertise, project kick-off and field evaluation/execution.
• Document Inspection findings using supplied tools (smart phone) in the shadow of the crane or as agreed with your supervisor.
• Following a MAINMAN Assessment, perform a consultative “Visit Review” advising the customer of any technical deficiencies or regulatory violations recommending corrective repairs/improvements and identifying items to be quoted using the Operative Quoting process on the SLIM/Hybrid.
• Perform a “Safety Review” with the customer to discuss any observed or known safety concerns as appropriate.
• Complete and email the customer the completed Inspection Service Report prior to leaving site and obtain the customer’s signature on appropriate forms/Hybrid/SLIM.
• Complete all reports and documentation and other appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines.
• Review job with Service Manager, Sales person, Branch Manager or other to facilitate follow up activity with the customer, discussing repair issues and customer feedback.
• Maintain regular communication with the service office staff (Maintenance Planner and Service Manager) in accordance with established practices.
• Maintain all company issued equipment, vehicle and assets in a safe and proper working order. Operate tools, equipment and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.
• Report any maintenance requirements of company Vehicle (if applicable).
• Comply with all corporate uniform Policies and guidelines.
• Available for “on call” as part of the service office rotation (as required in specific Branches/Satellites).
• Successfully attend Crane Inspector Certification Program-Canada and other required Training.
• Perform Repairs if/as required or any other Technician work to support Emergencies or short staffing
• Other duties as assigned by supervisor.

Qualifications
Qualifications & Skills: Must meet the minimum qualifications and skills of an Inspector as set by CSA B167-16 (qualified Journeyman Electrician and/ Millwright or equivalent experience) and possess excellent verbal, leadership, supervisory and customer service skills. Strong focus on Safety.
Additional Information

Please refer the Job description for details