Field Support Engineer
at iOCO
Free State, Free State, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Jan, 2025 | Not Specified | 25 Oct, 2024 | 1 year(s) or above | N+,Active Directory,A+ | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS REQUIRED:
- Grade 12
- A+
- N+
- Soft skills certificates
- ITIL Foundation V3
- Qualifications preferred:
Responsibilities:
THE ROLE
Are you a tech-savvy problem solver who loves being on the move? Join our team as a Field Support Engineer. You’ll be the go-to expert, traveling to client sites to troubleshoot, repair, and maintain critical systems and equipment. From resolving hardware issues to ensuring smooth network operations, you’ll be at the heart of keeping businesses running efficiently. If you thrive on hands-on work, enjoy tackling new challenges, and love providing exceptional customer service, this dynamic role is the perfect for you!
WHAT YOU’LL DO:
- Responsible for repairing, troubleshooting and installing hardware \ software of new \ faulty laptops and desktops.
- Replace \ Installing of new desktop and laptops.
- Windows OS Software installation, support and troubleshooting including of 3rd party applications.
- Support Sasol Applications on Android and IOS devices.
- To ensure that all open tickets are managed within the SLA.
- To reach efficiency target. Mobility support / workshop and Field support engineer.
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Diploma
Proficient
1
Free State, South Africa
