Field Support Engineer
at iOCO
Sandton, Gauteng, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Feb, 2025 | Not Specified | 04 Nov, 2024 | N/A | Soft Skills,Comptia,Active Directory | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS REQUIRED:
- Grade 12
- Certificate in CompTIA A+/N+ International or Equivalent is essential
- MSCE or MCDST
- ITIL Foundation V4
- Soft skills
Responsibilities:
THE ROLE
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are seeking a dynamic Field Support Engineer with a knack for solving technical challenges on the spot. Equipped with hands-on expertise in troubleshooting, maintaining, and optimizing equipment to keep operations running smoothly. Known for a proactive approach, clear communication, and commitment to customer satisfaction—always ready to go the extra mile to deliver reliable support in fast-paced environments.
WHAT YOU’LL DO:
- Responsible for repairing, troubleshooting, and installing hardware software of new faulty laptops and desktops.
- Windows OS Software installation, support, and troubleshooting including of 3rd party applications.
- To ensure that all open tickets are managed within the SLA.
- To reach efficiency target.
- Mobility support/workshop and Field support engineer
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Diploma
Proficient
1
Sandton, Gauteng, South Africa
