Field Support for Electrification / Electrical Engineering Graduate

at  Caterpillar

LOCATION: PETERBOROUGH

Salary : £34,800, 1,500 Sign on Bonus, 10% Annual Bonus, Share Scheme, Pension, Flexible working, and 25 days annual leave (plus bank holidays)
We currently have lots of exciting opportunities for Graduates to join Caterpillar across the UK!
New graduates are critical to the success of our business. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
We are looking for talented, ambitious people from various backgrounds who are interested in setting out on the road to success and in return, we will provide you the training, mentoring, and support you need to have a successful career at Caterpillar.

BY THE END OF THE GRADUATE PROGRAM, YOU WILL HAVE KNOWLEDGE RELATING TO:

• Diagnose, repair, rebuild, and repurpose of electrification product(s).
• Perform live electrical (Live Work) on batteries.
• Support dealer personnel in troubleshooting issues, answering technical inquiries, and training personnel.
• Communicate site advanced power product issues, uptime status, and hour accumulation.
• Facilitate the return of failed parts to the factory for further analysis.
• CPI support: Identify, testing, data collection, and implementation of ICA’s/PCA’s.
• Perform failure analysis where needed.
• Assist dealers with understanding and implementation of service publications, TIB, service magazines, and service letters.
• Manage spare parts, tools, and Personal Protection Equipment on site.
• Support regional industry shows, displays, and proving ground events as needed.
• Keep up-to-date on new technologies and drive continuous improvement to established techniques.
• Be willing to travel

WHO ARE WE LOOKING FOR?

As the type of roles within our business are becoming more diverse, we are looking for people who are open minded, excellent problem solvers and who have an ability to learn quickly. You will be motivated, hard-working, and will embrace change. In return for your dedication and hard work, you will be provided with excellent career opportunities and strong support for your personal and career development to pursue a career within Caterpillar. Specifically, this role requires those performing it to have the following:

• Troubleshooting/Diagnostics skills
• Customer Focus
• Data Gathering and Analysis skills
• Service Excellence mindset
• Relationship Management intelligence
• Basic Workshop skills

In addition, this role requires the candidate to be willing to travel up to 50% of the working year internationally, but typically within the Europe Africa & Middle East (EAME) region.

Applicants should have achieved or be on track to achieve a minimum of a 2:2 and be studying for a degree in an Engineering related discipline, ideally one of the following:

• Mechanical Engineering (Including any sub-specialism of)
• Electrical Engineering
• Electronic Engineering/Computer Science
• Power Engineering
• A driving license would be beneficial in this role

We hold a Meet and Greet day to provide you with an opportunity to meet fellow new starters before you begin your role.

THE ROLES KEY RESPONSIBILITIES CAN BE DIVIDED INTO THREE KEY AREAS:

• Field Follow – The evaluation of Caterpillar owned assets, leant to prospective customers for the purpose of design validation, testing and feedback
• Product Support – The Rework, Investigation and resolution of high priority issues affecting our product and customers
• Engineering Support – The provision of Hand’s on expertise in the build of new and developing prototype products and the feedback of knowledge gained through the above two actions, to improve design’s throughout the development cycle.

As the type of roles within our business are becoming more diverse, we are looking for people who are open minded, excellent problem solvers and who have an ability to learn quickly. You will be motivated, hard-working, and will embrace change. In return for your dedication and hard work, you will be provided with excellent career opportunities and strong support for your personal and career development to pursue a career within Caterpillar. Specifically, this role requires those performing it to have the following:

• Troubleshooting/Diagnostics skills
• Customer Focus
• Data Gathering and Analysis skills
• Service Excellence mindset
• Relationship Management intelligence
• Basic Workshop skill