Field Technician - 1 Hour Weekly

at  National Water Services LLC

ABOUT NATIONAL WATER SERVICES

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.
Job Title: Field Technician
Job Description

OVERVIEW:

We are seeking a dedicated and reliable Field Technician to join our team in Brighton, MI. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

REQUIREMENTS:

• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English through email and phone interactions.
• Provide own transportation for on-site visits.

• Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
• Accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance.
• Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
• Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
• Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
• Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
• Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.