Field Technician

at  Hansler Industries Ltd

Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year.
Hansler Industries is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60+ branches and 1400+ employees across North America. Venturis strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.
In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

THE OPPORTUNITY

Hansler Industries is looking for a skilled Field Technician (Heavy Equipment or Automotive) to join our team in Winnipeg, Manitoba. Reporting to the Service Manager, the Field Technician will be assigned to critical machinery repair tasks required by our loyal customers.

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• Adequately diagnose and repair heavy machinery / lift equipment as required by customers
• Build relationships with customers, communicating a clear understanding of job scopes and repair requirements
• Perform planned maintenance and safety inspections on a variety of material handling equipment
• Conduct tasks assigned from the Dispatcher, maintaining communication and providing updates as needed
• Prepare all required parts before visiting job sites
• Actively communicate with the Parts department to ensure required parts are needed, including tracking orders and following up when required
• Complete work order forms for assigned jobs
• Adhere to warranty policies, and complete necessary warranty documentation
• Report any safety incidents according to company policy
• Maintain organized and tidy work environments
• Maintain proper documentation as needed

REQUIRED SKILLS & QUALIFICATIONS

The ideal candidate will possess the following skills, knowledge, and competencies:

• Driver’s license (required)
• Provincial Heavy Duty or Automotive Journeyperson’s ticket, or 5+ years of proven experience in a related industry required
• Relevant Red Seal Trade Certification preferred
• Strong work ethic and a positive attitude
• Ability to communicate effectively and professionally with external customers and internal stakeholders
• Ability to travel to customer sites within the local region

As a Field Technician your key responsibilities will include:

• Adequately diagnose and repair heavy machinery / lift equipment as required by customers
• Build relationships with customers, communicating a clear understanding of job scopes and repair requirements
• Perform planned maintenance and safety inspections on a variety of material handling equipment
• Conduct tasks assigned from the Dispatcher, maintaining communication and providing updates as needed
• Prepare all required parts before visiting job sites
• Actively communicate with the Parts department to ensure required parts are needed, including tracking orders and following up when required
• Complete work order forms for assigned jobs
• Adhere to warranty policies, and complete necessary warranty documentation
• Report any safety incidents according to company policy
• Maintain organized and tidy work environments
• Maintain proper documentation as needed