Field technician role (Amersfoort))

at  Cognizant

FIELD TECHNICIAN

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world’s leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Financial Specialist to join our Team.

TECHNICAL REQUIREMENTS:

Expert knowledge of and experience with Hand tools, light power tools, Types and application of hardware, Measuring tools and techniques, Basic automotive repair, Understanding of wiring diagrams (preferred but not required), Electronics repairs (preferred but not required), Basic knowledge of Linux (preferred but not required)
Working knowledge of Ticketing systems, Gmail and Calendar, Basic spreadsheet tasks ,Moderate to advanced automotive repair.

DOMAIN EXPERIENCE IN YEARS/MONTHS: 3 YEARS +

• Familiarity with various testing techniques and great hardware troubleshooting skills
• Hardware troubleshooting, installation and warehouse management
• Familiarity with vehicle parts, computer parts , camera parts, PCB etc
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills and excellent attention to detail
• Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving

ABOUT THE ROLE

Hardware Operations is a part of technology featured Maps that provides interactive panoramas from positions along many streets in the world. It comes under the purview of Geo Data Operations (GDO). Hardware Operations is responsible for building, testing, deploying and maintaining imagery hardware and sensors used on different platforms.
Field Technician have skills with ability to assemble equipment, part maintenance and replacement, refurbishment (terrestrial, Aerial and other hardware tools/platforms). Handling & operating hardware equipment, tools (mechanical tools, soldering irons, etc) & safety gears. Skills to manage forklift will be an added asset

RESPONSIBILITIES:

• Assembly and disassembly of systems in-house and in-field on vehicles etc.
• Troubleshooting and replacing various computer and camera components
• Remote support for vehicle fleet, including walking operators through system function tests and collecting relevant data over the phone
• Support engineering teams with test and data collection projects
• Provide support & Repair: Follow the guidelines as given in the helpdesks to repair all vehicles coming for repair locally or by remote support.
• Refurbishment: Ensure the refurbishment is done for all the parts
• Prototyping and testing advanced Client-designed equipment such as high-resolution cameras, mechanical frames, cables and overall geolocation equipment
• Train technicians to support all new camera systems once they are formally rolled into operations
• Assembling, testing and repairing hardware of proprietary Street View systems.
• Troubleshooting and replacing various proprietary computer and camera components.
• Remote support for SV systems, including walking operators through system function tests and collecting relevant data over the phone or video conference.