File Reviewer

at  Lockton Inc

Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
We are now looking to recruit a Quality Assurance File Reviewer to the business to support the first line of defence as part of the operations team in London.
The successful applicant will be responsible for undertaking detailed audits of the business operations to ensure that the business meet their legal, regulatory and operational requirements.
Plan, organise and conduct risk based electronic/file audits of the business.
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Load and maintain the data collected from the audits into the file audit database.
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Analyse, interpret results and findings in order that trends can be identified and observations and recommendations identified.
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To follow up recommendation in a timely manner and communicate to the business and operations team.
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Provide coaching where required to associates to ensure issues identified are rectified.
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- Provide support and guidance to the business regarding compliance with best practice.
Qualifications
Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
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An understanding of the relevant classes of business.
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An understanding of insurer products and specialisms.
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Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates
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Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
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Ability build and maintain good business relationships with clients, insurers and associates.
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An understanding of regulatory controls and procedures relating to both commercial and retail customers, if applicable
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Specific auditing skills to include: meticulous/thorough, attention to detail, ability to question/challenge and ability to understand market practices and to test this compliance against group and regulatory requirements
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Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees

Please refer the Job description for details