Finance Administrative Support

at  Innovative Occupational Therapy Services

Job Title: Finance Administrative Support
Location: Oakville or Kitchener Clinic
Department: Finance/Administration
Reports to: Finance Manager / Billing Supervisor
Job Type: Full-time

JOB SUMMARY:

We are seeking a detail-oriented and organized Finance Administrative Support professional to join our growing multi-disciplinary health care team. This role will provide essential administrative and financial support in billing, accounts receivable (AR), and tracking payments for a variety of services provided to clients, WSIB (Workplace Safety and Insurance Board), HCAI (Health Claims for Auto Insurance), extended health plans, and law firms for motor vehicle accident (MVA) clients. The successful candidate will work closely with various departments to ensure smooth financial operations, accurate billing practices, and effective AR management.

EDUCATION

• Post-secondary education in Finance, Accounting, Business Administration, or a related field is preferred.
• Additional certifications or training in medical or health care billing (e.g., HCAI, WSIB, Extended Health Benefits) is an asset.

EXPERIENCE

• At least 1-2 years of experience in a finance or administrative support role, preferably in a health care, insurance, or legal setting.
• Experience with billing systems, health care claims processing (WSIB, HCAI), and invoicing clients and insurers.
• Demonstrated experience in accounts receivable management, including aging reports, collections, and payment follow-ups.

SKILLS AND ABILITIES

• Strong knowledge of billing processes, insurance claims, and financial software (QuickBooks, Excel, etc.).
• Experience managing accounts receivable processes, including tracking payments and following up on overdue balances.
• Attention to detail and accuracy in data entry, billing, and AR management.
• Strong communication skills, both written and verbal, to interact with clients, insurance providers, and legal teams.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Problem-solving skills and the ability to handle client inquiries and resolve billing and AR issues promptly.
• Knowledge of relevant Ontario healthcare billing standards and regulations is a strong asset.