Finance Officer - Independent Living Units & Health

at  HammondCare

ABOUT US

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

ABOUT THE ROLE

The role of Finance Officer – Independent Living Units (ILU) and Health involves revenue processing, receipting, client account administrative support, electronic claiming and credit control. This role will also provide operational support and assist finance team members with queries relating to billing and debt collection.
This role is a permanent full-time position based at St Leonards. Working from Home arrangements are available to team members, subject to meeting the requirements of the role and operational needs.

KEY RESPONSIBILITIES INCLUDE

• Prepare, review and process the invoicing/billing of resident fees and sundry charges on a fortnightly basis and process the direct debit for ILU residents
• Prepare, review and process the invoicing/billing of ILU resident Deferred Management Fees on a monthly basis
• Reconcile Deferred Management Fees for ILUs and process refunds upon discharge
• Process internal funds transfers within ILUs and between ILUs and Residential Care in Epicor
• Generate resident Statements/Invoices to ILUs
• Work closely with the Management Accountant - ILUs to seek approval for fortnightly fees billing, monthly DMF billing, write offs and refunds and provide comments for debtors reporting when necessary
• Create, maintain and electronically transmit client information within various systems including Epicor, FYDO, SUN and health fund portals. Including admission, discharges and reconciliation of ILU residents
• Receipting of accommodation and medical billing in FYDO
• Action aged debtor reports for ILUs and Health on a regular basis, with a focus on reducing the average of aged debts
• Maintenance of Redmap filing system for Health accommodation paperwork for completed paid files
• Investigate and respond to account enquiries from staff, clients/residents/patients, financial representatives and other third parties
• Build relationships and liaise with relevant HammondCare business managers, staff, clients/ residents/patients and third-party organisations