Finance Team Leader

at  Massey University

Job Description: Team Leader Accounts Receivable & Treasury
Position Purpose: • Manage the Treasury section by providing the highest level of
service to staff, students and general debtors. To ensure that all
surplus funds are invested prudently in accordance with the

University Treasury Management Policy and Framework.

• Ensure that all monies received on behalf of the University have

been accounted for and undertake cash management reviews
across budget centres, train and advise on banking procedures
and to ensure that all credit card payments received adhere to

the Payment Card Industry Security Standards (PCI-DSS).

• Manage accounting services relating to the processing of

invoices/credit notes and debt collection of students and general
debtors in accordance with the University’s Debt Policy and
Procedures.
Department: Finance
Location: Palmerston North
Reports to: Financial Operations Manager
Responsible for: Management of the Accounts Receivable and Treasury Team
Delegations: None
Job Title: Team Leader – Accounts Receivable and Treasury
Key relationships: Internal External
Key contacts of Schools/Institutes Students Bank of New Zealand
in Colleges and Departments Other Banks as directed by Chief
People and Culture (Human Financial Officer
Resources) ITS Application Support
Finance Cashiers
EFTPOS provided by Smart pay
CCPOS provided by MYOB and Bank
of New Zealand
Massey University: We are a world-leading university in many academic disciplines and fields
of research. Our point of difference is research that is connected to
community and industry. Our researchers are developing expertise and
skills to advance human knowledge and understanding. Working together
across disciplines and locations, we solve national and global problems
through fundamental, applied, and interdisciplinary research, while
culturally and artistically enriching our world. We are deeply committed
to be a Tiriti-led university, demonstrating authentic leadership in
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contemporary Aotearoa New Zealand as we uphold Te Tiriti o Waitangi,
the founding document of our nation, and its principles through our
practice. We embrace this not just as an obligation but as a real
opportunity for the nation and its people. Our educators are preparing a
new generation of global leaders. Our students are diverse and are
attracted to Massey because they want to achieve their personal goals or
make their mark in the world. They experience world-class learning that
recognises their intellectual and cultural strengths, expands their horizons
and prepares them to contribute to a rapidly transforming world with
skills, critical and creative thinking and leadership. We will be renowned
for our passion and caring attitude. All Massey campuses will be
innovation ecosystems, acting as magnets for smart enterprises.
Wherever we are, we will operate in partnerships founded on respect,
trust and mutual benefit. Massey is not only defined by what we do, but
by how we do it.
About this area Financial Operations is made up of four areas of responsibility. Accounts
Payable – receipt of and timely payment of invoices. Review activities -
exception reporting and review of certain Policies and Procedures in
relation to expense management and sensitive expenditure. Treasury -
ensuring all monies received on behalf of the University are accounted
for. Accounts Receivable - accurate and efficient processing of invoices
and credits and debt management
Massey core capabilities

At Massey we are Tiriti-led, upholding Te Tiriti o Waitangi principles through our practice, we:

• Demonstrate awareness Of Te Tiriti o Waitangi and its contribution to Aotearoa New Zealand

society

• Understand the relevance of Te Tiriti o Waitangi in relation to the work of the University and

the people we serve.

• Embracing Te Reo in relevant and practical ways in our workplace interactions and engagement

with external stakeholders, giving expression to Tikanga Mäori and protocols that
demonstrates that we respect and value Maori conventions in appropriate settings.

At Massey we work together with mutual respect and caring. we:

• Act with integrity and trustworthiness and give credit to others for the work they do.
• Work cooperatively and inter-dependently to foster and promote the One University approach
• Share knowledge and communicate professionally with courtesy and mutual respect.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences
• Keep ourselves and others safe; work together to embrace with the University’s health, safety

and wellbeing policies, procedures and programmes; display commitment by actively
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supporting all safety and wellbeing initiatives: and by actively engaging in health and safety
improvement opportunities.

At Massey we are future-focused, results- oriented and strive for excellence. we:

• Take ownership and responsibility for delivering results to support achievement of University

objectives.

• Provide the best quality services to our customers (internal and external) ensuring our

students/ stakeholders are at the heart of everything we do.

• Deliver or support world-class research, teaching and learning and citizenship.
• Take personal responsibility for our performance, take pride in doing our job well, and commit

to ongoing personal and professional development.

• Are motivated and create a positive working environment where our values are reinforced.
• Anticipate and respond with agility and resilience to the changing needs of the University and

the communities we serve.

• Seek ways to improve our services to deliver in an efficient and effective way.
• Embrace technology and apply this innovatively to better meet the needs of those we serve.
• Challenge ourselves to reach our potential and help bring out the best in others.
• Understand how what we do contributes to the objectives of the University.

Accountabilities

Treasury

• Ensure that all monies received on behalf of the University either by

direct lodgement into the University bank account, by mail or online are

receipted into the University finance system.

• As an Internet Banking authoriser, and superuser responsible for

downloading bank statements and checking and authorising payment
files from Accounts Payable and insuring users have correct
authorisations and limits applied. Ensure that all outstanding bank
statement debits are cleared by journal and daily balancing of online

payments is completed.

• Ensure that credit card payments and refunds are processed through

the banking system ensuring security standards are met including

secure storage and disposal of credit card data.

• Responsible for the management of all University Eftpos terminals

including temporary mobile terminal hires.

• Ensure that the Store Register of the On-line Credit Card Facility is kept

up to date

• Reconcile Massey bank accounts to the GL Ledger and investigate any

uncleared items.

• In consultation with the Financial Services Manager and strategy as

advised by Treasury Forum, execute Treasury investment transactions
in accordance with set limits and authorities and ensure that al surplus
funds are invested prudently in the best interests of the University.

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• Update Treasury spreadsheets for all new, re-registered and maturing

transactions.

• Provide Treasury reporting to the CFO as required
• Complete the monthly Treasury spreadsheet reconciliation to the

General Ledger and the monthly internal control report.

• Process FX (foreign exchange) deals and monitor overseas bank

accounts, purchase FX as advised by CFO

Regional Cashiers

• Checking Regional Cashiers daily banking against the University bank

account and report any discrepancies to the Finance Operations

Manager.

• Ensure Regional Cashiers follow Treasury banking procedures, train and

advise when required.

• Check Regional Cashiers’ Petty Cash Reimbursements against policy

compliance and GST at least bi-annually.

Budget Centres

• Carry out cash management reviews across the University, biannually

including checking that cash floats held by budget centres match the

University Imprest Account.

• Ensure the correct banking and receipting processes are adhered to.
• Ensure that budget centres comply with the Payment Card Industry

Data Security Standards (PCI-DSS) when receiving credit card payments

on behalf of the University.

• Train and advise administrators on the above standards and provide

advice and support as required by administrators,

• Present Treasury training to University staff, as required.

Accounts Receivable

• Monitor invoicing/credit notes and the collection of outstanding debt in

line with relevant policies and procedures.

• Manage debtors placed with debt collection.
• Manage yearly debt write off to University Council.
• Manage student refunds.
• Functional and administrative responsibility for VOS.
• Involvement in annual accounts process as required.
• Auditing of student fee appeals.
• Monitor eligibility of GST Exemptions for students studying overseas.
• Assist with the account management of Specialised Programmes
• Monitor the management of PHD accounts
• Participation in the relevant working groups (as required)

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• Involvement in formal Accounts Receivable training of department

administrators
Customer Service and
Delivery • Maintain an excellent knowledge of financial processes, policies and

procedures.

• Ensure all student/customer feedback and complaints are recorded,

managed and/or escalated as appropriate.

• In conjunction with the Financial Services Manager, continually develop

and make improvements to systems or processes to improve the

effectiveness of the Accounts Receivable Team.

• Assist with internal/external audits as required.
• Facilitate training in all financial processes.

Staff Support

• Monitor workloads and output to ensure resources are optimised.
• Provide prompt resolution of any problems/concerns and provide

appropriate support to enable staff to excel in their roles.

• Give regular informal feedback to staff, both on their performance and

any current issues that may arise with input from the Financial

Operations Manager.

• Complete Performance Development Plans and salary reviews with

input from Financial Operations Manager

Leadership

• In conjunction with the Financial Operations Manager, recruit, select

and train new staff as required.

• Encourage respect and teamwork within the Accounts Receivable and

Treasury Team and cultivate a positive attitude towards work.

• Monitor adherence to a safe working environment and ensure timely

and accurate reporting of any hazards or potential hazards so they may
be remedied
Qualifications and Experience
Qualifications: A qualification in an appropriate financial field is preferred but not
essential
Experience: • Extensive experience is required in a financial field, preferably in a

large organisation.

• Previous experience in Accounts Receivable and debt management is

essential.

• Considerable knowledge of financial processes, accounting practices

and banking procedures is required.

• Experience of University processes is desirable.
• Experience with financial software packages such as Technology One

would be desirable.

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• Experience with staff management, being able to identify team

member strengths and to be able to build a great team environment
is essential.
Capabilities - Behaviour
Accuracy and • Processes large amounts of detailed information with good accuracy.
Attention to Detail • Utilises specific approaches and tools for checking and crosschecking

outputs. Essential

• Develops and uses checklists to insure that information goes out error-

free.

• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Learns from mistakes and applies lessons learned.

Communication • Written and oral communications that produces clear and complete
communication for stakeholders

Essential

• Analyses audiences to understand their composition and perspectives.
• Recognises which communications need to be formalised to provide

clarity, including when escalation is required.

• Confirms understanding by restating others’ positions.
• Adapts listening and facilitation styles to others’ communication styles.

Continuous • Implements new systems, procedures and tools efficiently when changes

Transformation occur in the work environment.

• Adjusts current working processes or adopts new approaches in response Essential

to changes in the business environment.

• Seeks challenging opportunities or assignments to grow and develop one’s

own knowledge, skills and abilities.

• Explains lessons or experiences learned from mistakes and failures as well

as successes.

• Communicates and analyses assumptions about a particular issue with

colleagues to gain new perspectives or more effective solutions.
Interpersonal • Works with key stakeholders internally and externally. Applies

Relationships confidentiality when required.

• Adapts interaction style appropriate to different situations and people. Essential
• Identifies roles and responsibilities for self and others.
• Demonstrates an understanding of alternative points of view.
• Explains impact of interactions with individuals and groups.

Results Orientation • Maintains focus on critical work standards and expectations.

• Able to track and complete agreed work in planned timeframes.

Essential

• Takes responsibility for escalating issues that impact on planned work and

outcomes.

• Documents how results were obtained to support knowledge transfer and

best practices.

• Helps others drive tasks to completion as appropriate.

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Service Excellence • Provides direct service to internal or external stakeholders

Essential • Provides a quality of service that stakeholders describe as excellent.

• Able to respond to common stakeholder queries and problems or escalate

if required.

• Responds to unexpected stakeholder requests with a sense of urgency and

positive action.

• Provides a level of customer centric service excellence that contributes to

the departments objectives
Capabilities - Technical
Priority Setting

Essential • Performs at least 2-3 concurrent activities without reducing productivity.

• Completes current work according to assigned priorities.
• Recognises changing demands and priorities; validates changes with

management.

• Responds to day-to-day operational priorities while still making progress

on project work.

• Obtains information about how current assignments contribute to

organisational goals.

Problem Solving • Uses fact-finding techniques and diagnostic tools to identify problems.

• Identifies and documents specific problems and resolution alternatives. Essential
• Uses initiative to develop alternative techniques for assessing accuracy

and relevance of information.

• Helps to analyse risks and benefits of alternative approaches and obtain

decision on resolution.

• Examines a specific problem and understands the perspective of each

involved stakeholder.
Information • Fulfils routine information capture needs in own area with accuracy,

Capture efficiency and attention to detail.

• Follows defined procedures to document all routine information. Desirable
• Identifies relevant established standards, policies and practices.
• Cites examples of different types of relevant information that need to be

captured.

• Uses automated tools to capture, organise and archive relevant

information
Customer Service • Ensures identification of customer needs and priorities.

Management • Able to advise of issue escalation process for unresolved issues

• Facilitates the resolution of customer queries, issues, or concerns. Desirable
• Updates appropriate database with information required to provide best

ongoing service
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Accounts • Maintains accounts receivable records as a regular part of daily work and
Receivable ensures that the Customer Management System is updated to reflect all

interactions with students Essential

• Ensures major types of accounts receivable transactions, which includes

monitoring outstanding accounts and ensuring that any non-paid

accounts, are followed up within the agreed timelines.

• Implements current accounting practices and closing cycle procedures

and requirements.

• Ensures the correct processing of payments, credits, debits and

adjustments *Assist in continuous improvement of accounts’ receivable

processes.

• Prepares miscellaneous or special invoices

Treasury • Maintains treasury records as a regular part of daily work.

• Ensuring that the processing, tracking and recording of payments, credits, Essential

debits and adjustments is completed in an accurate, efficient and timely
manner and escalating any discrepancies to the Financial Operations

Manager

• Implements current accounting practices and closing cycle procedures

and requirements if required. *Processes valid credit card payments and
escalates any discrepancies to the Financial Operations Manager and to
Risk
General Computer • Ability to learn and use core Massey University systems
Proficiency - • Proficient in the use of Microsoft Word, Excel, Outlook and PowerPoint
Technology/Digital • Developing proficiency in the use of SharePoint (Create new, open, edit,

Literacy save)

• Performs file management tasks such as folder management and

Essential
controlled document administration.
Pre-employment checks
Required • Requirement to pass a Criminal and Traffic Convictions (Security) Check performed

by the Ministry of Justice.

• Requirement to pass a Credit History and No Asset Procedure (NAP) Credit History

Check performed by Equifax.

• Requirement to pass a Qualifications Validation Check performed.

• Give regular informal feedback to staff, both on their performance an