Financial Aid Officer

at  North American Trade Schools

North American Trade Schools is seeking a full-time Financial Aid Officer to join our team! In this dynamic role, you will have an immediate impact on people and embody our Core Values daily by providing students with the guidance they need to take the next step in finding their career!

POSITION SUMMARY

The Financial Aid Officer is responsible for performing a variety of duties associated with the coordination, awarding, disbursement and returning of provincial financial aid assistance programs, as well as the collection of all tuition fees.

POSITION REQUIREMENTS

Formal Education and Job-Related Experience: This position requires a minimum formal education of a bachelor’s degree in a related field or equivalent experience. A minimum of one year of job-related experience required.

COMPANY SUMMARY

The Career College Group (CCG), an Ontario-based educational training company, aims at supplying leading Canadian industries with skilled qualified workers. For over 50 years, CCG has been providing industry-leading diploma programs and have grown to become one of the leaders in Canadian vocational education with brands such as Medix College of Healthcare and North American Trade Schools.

• Guiding and advising students in their search for educationally-related financial assistance; determining under which program the student(s) should apply based on students’ status, reviews, completed applications and approves/denies assistance and appeals of the standard OSAP assessment and OSAP part time loan/grant/bursary funding programs
• Providing budget counseling to students and recommending plans to address financial issues and managing financial crises experienced by students; Conducting interviews with students, parents/partners and other third parties
• Developing accurate costs by program for distribution to the appropriate funding authorities; providing consultation to internal and external college communities with accurate information and advice regarding policies and procedures
• Ensuring proper distribution of OSAP funding (including approving tuition fee deferrals and tuition fee deduction from OSAP funds) in accordance with MCU and Career College Group policies and procedures
• Maintaining fully up-to-date knowledge about frequently changing government plans and processes by researching latest legislation changes relating to all programs administered and reviewing their implications for financial aid activities
• Verifying student eligibility for funding by reviewing student income, registration status, fee payments and collection of tuition fees in a timely manner, satisfactory academic progression
• Tracking and updating all outstanding accounts including current, withdrawn and graduated student
• Submitting monthly progress reports on all accounts receivables
• Liaising with a variety of government/agency representatives and financial institutions on behalf of students, and with other Financial Aid Advisors to coordinate/ conduct/ participate in shared events and workshops
• Liaising regularly with other Financial Aid Advisors to coordinate/conduct/ participate in shared events and workshops
• Contributing to the development and/or revisions of policies, and procedures that enhance the effectiveness of business practices and improve customer service in the Financial Aid Office
• Provide information to students regarding financial aid program requirements and procedure
• Accept financial aid applications, forms; review for completeness, accuracy; verify information reported on student applications to determine eligibility for awards; screen applications; review student folders, transcripts, test scores, and process
• Maintain a high level of confidentiality and document security
• Interpret, apply and comply with federal, provincial and institutional regulations governing student financial aid; maintain current working knowledge of guidelines/regulations related to financial aid
• Maintain a close working relationship with Admissions, Education and Administration departments
• Participate in all required meetings and events as assigned
• Provide exemplary customer service by going the extra mile for the customer
• Other duties as requested by the Campus Director